It's important that you don't underestimate the importance of mobile device life-cycle management for your company. Mobile devices are key workplace tools for most organizations. Their usage and life cycles need to be managed appropriately to maximize productivity and minimize mobile device costs.
The following are six of the biggest mobile device life-cycle management mistakes to avoid at your company.
Neglecting to focus on end users
It's important that the user experience for staff members using your mobile devices is consistent. A consistent approach that is user-friendly for your end users will make it easier to get staff to adopt all of your company's guidelines and policies.
Focus on ensuring that mobile devices are properly configured for all of your end users.
Not having a process that's clearly defined
It's also important to be specific when devising the details of your policy. A mobile device life-cycle management policy that's not specific in the details is going to be difficult to implement and enforce. Try to clearly define all the details including device staging and kitting, maintenance, and reclamation.
Failing to set clear goals
You need to have clear objectives in mind when you develop your process. Consider what you need your mobile device life-cycle management policies to achieve. Set priorities that you can focus on when devising your processes and policy.
Overlooking device updates
Keeping up with device updates is one of the most important things you can do to optimize mobile device performance and maximize device lifespan. Device updates are especially important for keeping your organization's mobile devices secure.
Neglecting to make updates to your mobile device life-cycle management process over time
You shouldn't consider that mobile device life-cycle planning is over once you've developed an initial process. Both your company and the mobile technology your company uses will change over time. That's why it's important to periodically update your mobile device life-cycle management process.
Assuming staff will use mobile devices a certain way
Unfortunately, you might not be able to rely on staff members to follow all of your policies. Staff members may frequently try to get around them by rooting their smartphones or using other methods to circumvent your rules.
Make sure that your staff members are aware of the consequences they'll face if they don't comply with your mobile device life-cycle management policies. Also, make sure you're planning out your process with the possibility in mind that some of your staff members might break the rules now and then.